Privacy Policy
Last updated: June 17, 2026
All I.T. Solutions Pty Ltd is committed to providing you with the highest level of customer service, which includes protecting your privacy. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
1. Collection of Personal Information
We collect personal information to enable us to provide our managed IT services, including security logs, network diagnostics, and customer account configurations. The types of personal information we collect include:
- Name, company name, and job title.
- Contact details including email addresses and phone numbers.
- System logs and diagnostic data from managed endpoints.
2. How We Use Personal Information
We use your information strictly to maintain network performance, resolve helpdesk tickets, and verify identities when users contact our team (in accordance with our two-way verification protocols). We never outsource or sell your data.
3. Data Security
All personal and system diagnostic data is stored securely in alignment with Australian cybersecurity frameworks, including restricted admin rights, active encryption, and regular system audits.